Effective Date: 25- 08-2025

Rezevox (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our services, including phone calls handled by our AI call automation system.

1. Information We Collect

• Call Data: Caller ID, phone number, call recordings, and details provided during the call (such as appointment requests or inquiries).

• Usage Data: Information about how you use our website and services.

• Contact Information: If you email or submit forms, we may collect your name, email address, and message.

• Some incoming calls may be handled by our AI virtual assistant, which will identify itself at the start of the call. Information shared during these calls is processed to provide customer support and may be stored securely in line with this policy

2. How We Use Information

• To answer and route calls accurately.

• To record details and manage appointments as requested by callers.

• To send reminders, follow-ups, and confirmations where applicable.

• To analyze call patterns for improving our service.

• To comply with legal requirements.

3. Data Sharing

We do not sell or rent your personal information. We may share data only:

• With trusted service providers who help us operate our services.

• If required by law or government authorities.

• To protect the rights, safety, or property of Rezevox, our users, or the public.

4. Data Security

We use reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

5. International Users

Our services are available globally. By using our services, you consent to the transfer and processing of your data in the United States and other countries where we operate.

6. Your Rights

Depending on your location, you may have rights to:

• Access or request a copy of your data.

• Request correction or deletion of your data.

• Withdraw consent where applicable.

To exercise these rights, contact us at: info@rezevox.com

7. Contact Us

If you have any questions, email us at info@rezevox.com